Italy Opens Investigation into AI Music Company Suno (see details) Over Its Terms
October 6, 2026 - 10:31 am
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Italy’s competition authority, the AGCM, has opened an investigation into Suno, the US company whose AI service turns text prompts into songs. The authority stated that parts of Suno’s terms of service may be unfair to consumers under Italian law.
The case is based on Article 33 of Italy’s Consumer Code, which considers a contract term unfair if it tips the balance of rights too heavily in favor of the company and against its customers.
The AGCM raised several concerns regarding Suno’s terms:
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Suno appears to have the unilateral power to alter the service, subscription prices, and even close accounts without providing a reason.
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The terms restrict the consumer’s ability to dispute claims through individual arbitration in the United States with strict time limits and no class action provisions.
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Users are required to grant Suno a license to use their content under terms deemed too broad.
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Additionally, users must waive their moral rights, which protect authors' control over how their work is credited and treated, as per Italian copyright law.
In the coming weeks, the AGCM will hold a public consultation on the contested terms through its website, allowing national trade associations, chambers of commerce, and recognized consumer groups to participate.
This investigation follows similar actions by the AGCM against AI companies DeepSeek, Mistral, and Nova AI earlier this year for failing to disclose chatbot "hallucinations" - false information generated by chatbots.
Story by Ana-Maria Stanciuc, Editor-in-Chief, TNW.