Parloa Deploys $350M with SAP, Microsoft, OpenAI Partnerships
Parloa, the Berlin-founded AI agent management platform valued at $3 billion, has announced strategic partnerships with SAP, Microsoft, OpenAI, Five9, and Epic five months after raising $350 million in its Series D.
Key Takeaways:
- Rapid Growth: Parloa raised $350 million in January 2026 at a $3 billion valuation just seven months after its Series C.
- Strategic Partnerships: The company has formed alliances with prominent tech giants, including a significant deal with SAP.
- Product Integration: Parloa’s platform, built on Microsoft Azure and Azure OpenAI Service, offers AI-powered agents for enterprise customer service, integrated with SAP Service Cloud.
- Strong Performance: Parloa has achieved over $50 million in annual recurring revenue (ARR) with 150% net revenue retention.
The SAP Partnership
The SAP relationship is the most notable among the new partnerships. SAP has made a strategic investment in Parloa and integrated its AI agents into SAP Service Cloud, allowing enterprises to automate front-end customer interactions while leveraging SAP’s process knowledge and business data.
Other Collaborations:
- Microsoft Azure: Parloa leverages Azure Cognitive Services and Azure OpenAI Service for speech recognition, text-to-speech, and language generation.
- OpenAI: OpenAI has featured Parloa as a case study for enterprise deployment of its GPT-5.4 model.
- Five9 and Epic: Parloa has partnered with cloud contact center provider Five9 and healthcare software company Epic to bring HIPAA-ready AI agents to clinical and patient support workflows.
Outsourcing Giants Embrace Parloa
TP, Concentrix, and Foundever are also deploying Parloa agents within their operations, indicating a broader adoption within the business process outsourcing industry.