Revolut Launches AI Financial Assistant AIR for UK Customers
April 10, 2026 – 7:42 am
The British virtual bank platform, Revolut, has unveiled its cutting-edge AI financial assistant, AIR (AI by Revolut), to its over 13 million customers in the UK.
AIR empowers users to manage their finances through intuitive in-app chat capabilities. It offers insights into spending patterns, investment tracking, subscription management, and card control. Additionally, it provides travel assistance features like trip budgeting and in-app purchases of Revolut eSIMs.
This innovative service simplifies digital banking by eliminating complex navigation. Users can interact with AIR by swiping down from the middle of the screen on the Revolut app or accessing it through their Profile settings.
Revolut emphasizes that AIR adheres to a strict zero-data retention policy, only accessing data customers already share, such as transactions, investments, and cards.
While not the first fintech company to launch an AI assistant, Klarna has implemented one for customer service, and Lunar claims 75% of its calls are handled by AI. Starling Bank, a UK competitor, also launched what they claim is the "UK’s first Agentic AI financial assistant" in March, offering similar functionalities to AIR.
Julia Ponomareva, Customer Experience and AI Product Director at Revolut, emphasized AIR’s unique value:
“We believe the era of navigating through endless tabs and menus is over. With AIR, we’re delivering a new level of money intelligence that’s both powerful and effortless. It’s not just an assistant; it’s a co-pilot that elevates everyday life, making financial management as easy and natural as sending a text.”
AIR represents a significant step forward in providing users with sophisticated financial tools while safeguarding their privacy.